How does AI Review Reply work?

When a new review arrives, MAPSCRAPX uses your BYOK LLM (or built-in AI) to analyze sentiment and draft a custom, keyword-rich reply.

Can I require manual approval before AI replies publish?

Yes, toggle between 'Auto-Publish' mode and 'Approval Queue' mode.

What post types can I publish to GBP?

What's New, Offers (with start/end dates), Events, and Product listings.

How often does GBP telemetry sync?

Telemetry metrics (views, searches, phone calls, direction requests) sync automatically every 6 hours.

Can I manage Google Q&A from MAPSCRAPX?

Yes, use the Google Q&A Seeder tool under SEO Toolkit to publish and answer FAQs on your profile.

Is multi-account connection supported?

Yes, connect multiple separate Google accounts under a single agency workspace.

Can I upload photos to GBP profiles?

Yes, upload photos with geotag metadata directly from the Media Library.

What happens if a listing is suspended?

Use the GBP Suspension Appeal Writer tool under SEO Toolkit to generate reinstatement request letters.

Can I track local rankings for connected profiles?

Yes, link your location to the 7x7 Geo-Grid Rank Tracker for automated weekly rank heatmaps.

Does MAPSCRAPX support Google Messaging?

Yes, view and respond to Google Messages directly inside the GBP Messages inbox.

Can I bulk update business hours?

Yes, update regular and holiday hours across multiple locations simultaneously.

What is Average Grid Rank (AGR)?

AGR is the average position of your GBP across a 49-point spatial search grid.

Can clients view their GBP dashboard in white-label portal?

Yes, grant clients read-only access to their specific location telemetry in their custom portal.

Are review reply templates customizable?

Yes, create custom prompt templates with variables like {reviewer_name}, {business_name}, and {city}.

DocsGoogle Business ProfileGoogle Business Profile OAuth & Automation Management

Google Business Profile12 min read 10 minutes setup Free management | 1 credit per automated review reply

Google Business Profile OAuth & Automation Management

Guide to connecting multi-location GBP accounts, automated review replies, GMB post publishing, and Geo-Grid rank monitoring.

Last updated: 2026-07-22•Platform Version: v2.5.0

Google Business Profile OAuth & Automation Management — Official Video Tutorial

Watch this 3-minute video walkthrough to learn setup, parameters, and workflow best practices.

Overview

The GBP Management Suite allows you to connect and manage multiple Google Business Profile locations from a single dashboard. Monitor reviews, publish posts, track insights, and automate review responses with AI.

Features

• Multi-location GBP management • AI-powered review reply automation • Post scheduling and publishing • GMB Insights telemetry dashboard • Competitor analysis • Photo and media library • Q&A management • Category and attribute optimization

Who Should Use This Tool

Local SEO Agencies

Franchise Operators

Multi-Location Retailers

Reputation Management Specialists

Requirements & Specifications

Credit Cost

0 credits for GBP account connection & listing management

Required Fields

API Requirements

Google OAuth 2.0 Authorization

Optional Fields

Required Input Fields

Field Name	Purpose	Required	Example Value	Validation & Tips
Google Account Authentication	Authorize Google Business Profile API access	Required	OAuth Grant	Google OAuth token Log in with Google Account managing target listings
Location Selection	Select target business profiles to manage	Required	Location #104 (Miami)	Valid GBP Account ID Supports multi-location accounts up to 500 listings
AI Reply Rule Tone	Configure voice for automated review responses	Optional	Professional & Empathetic	Preset selection Includes brand keyword injection

Output Data Schema

Output Property	Data Type	Description	Sample Value
location_id	string	Google Business Profile API unique location ID	locations/18492019482
review_sentiment_score	number	AI-calculated customer sentiment rating (-1.0 to 1.0)	0.92
published_post_id	string	ID of published GMB post or update	posts/99120412
insights_views_total	number	Monthly map search views telemetry	14,890

End-to-End Workflow

Connect Google Account

Click 'Connect GBP Account' and complete Google OAuth prompt

Outcome: All managed locations auto-discovered

Enable AI Review Reply Rule

Set rule for 5-star reviews: Auto-Draft & Publish with brand keywords

Outcome: Incoming reviews auto-replied within 60 seconds

Schedule Weekly Post

Draft offer post with CTA button 'Call Now' in GMB Post Publisher

Outcome: Post queued for automatic publication

Monitor Telemetry

View GMB Insights telemetry dashboard for phone calls and website clicks

Outcome: Real-time client performance metrics updated

Troubleshooting Guide

Problem: OAuth token expired error

Root Cause: Google password changed or security permission revoked

Solution: Navigate to GBP Manager -> Connect and click 'Re-Authorize Google Account'.

Problem: Location missing from list

Root Cause: Google Account logged in does not have Owner/Manager role for that profile

Solution: Verify user permissions inside Google Business Profile dashboard.

Problem: AI reply rejected by Google

Root Cause: Reply contained phone numbers or restricted URL links prohibited by Google guidelines

Solution: Remove phone numbers from AI reply templates.

Credits, Quotas & Rate Limits

Credit Cost:

Free listing sync | 1 credit per AI review reply draft

Monthly Limits:

Unlimited listing syncing across all paid plans

Rate Limit:

120 API requests per minute per connected Google account

Recommendation:

Configure AI approval queue for 1-star reviews and auto-publish for 5-star reviews.

REST API Reference

POSThttps://api.mapscrapx.com/v1/gbp/reviews/reply

// cURL Request

bash

curl -X POST https://api.mapscrapx.com/v1/gbp/reviews/reply \
  -H "Authorization: Bearer ms_live_secret_key_88921" \
  -H "Content-Type: application/json" \
  -d '{"review_id": "rev_88192", "reply_text": "Thank you for choosing Tampa Air Experts!"}'

// JSON Response Payload

json

{
  "success": true,
  "review_id": "rev_88192",
  "status": "published",
  "timestamp": "2026-07-27T10:05:00Z"
}

Frequently Asked Questions (15)

Click to expand

Starter: 3 locations | Professional: 15 locations | Agency: Unlimited locations.

Related Tools

7x7 Geo-Grid Tracker

Track 49-point spatial rank heatmaps for your GBP profiles.

AI Review Response

Configure automated AI prompts for customer review replies.

GBP Suspension Writer

Draft reinstatement appeals for suspended Google profiles.

Tool Release History

v2.5.0Enhanced Google OAuth 2.0 multi-account token refresher and GMB Insights API v1 integration.

2026-07-22

12 min read•Last Updated: 2026-07-22

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